Insights
Articles and events on scaling AI past the pilot.
Plain-language takes on enterprise AI, product, and the gap between a working demo and a capability an organization can rely on.
Agent 365 is now live
On why enterprise agent programs need more than architecture: they need a control plane for observing, governing, and securing agents across Microsoft 365, Copilot Studio, and beyond.
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Becoming Customer Zero
Three actions for making AI adoption real inside the team first — using the same workflows, operating habits, and adoption muscle recommended to clients.
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The illusion of AI readiness
A practical reminder that AI readiness is rarely just ambition. Data readiness, governance, and operating discipline decide whether AI can create enterprise value.
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Enabling the next generation of product managers
On co-creating an AI Product Management certification course, mentoring new PMs, and what this generation needs to understand about generative AI to lead real products.
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Demystifying AI: a beginner’s guide to navigating the hype
The technology quietly supporting everyday work is easy to over- or under-estimate. A grounded look at what AI is actually doing — and how to tell the signal from the noise.
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Technical vs. non-technical product managers
Panelist at Product Calgary on a debate that won’t die — and where the technical/non-technical line genuinely matters for the people building products.
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I post regularly on enterprise AI adoption, governance, and the Microsoft AI stack.